Meet our Knowledge Partners

Building Our Skills

Building Our Skills is a not-for-profit organisation dedicated to attracting new talent into the fenestration industry while helping existing professionals develop practical skills throughout their careers. Their mission is to inform, encourage, support and inspire the next generation while addressing the industry's growing skills gap.


Building Our Skills provides members with access to practical, hands-on training designed to build confidence, develop technical skills and support long-term career development. From installation and surveying to specialist industry training, their programmes are delivered by experienced professionals with real-world expertise.






Charlotte Haslam

Charlotte Haslam is a qualified, DISC-certified Leadership Coach and Mentor with more than 30 years' experience in client services, marketing and leadership.


Having led award-winning teams and worked with businesses across a range of sectors, Charlotte now helps leaders build confidence, strengthen their leadership skills and develop the mindset needed to lead with clarity and impact.


Through her Confident Leader programmes, she delivers one-to-one coaching, mentoring and group development, combining evidence-based coaching with practical leadership experience to help people become more confident and effective leaders.




Keystone Research

Charlotte Hawkes is the Founder of Keystone Market Research, an independent research consultancy specialising in the UK fenestration industry. Through reliable market research, consumer insight and industry surveys, Charlotte helps businesses make informed decisions based on evidence rather than assumption.

Prospect Manager

PROSPECTManager is a family of databases covering the UK construction and building products market. The original of them is WindowBASE, the longest established database of the UK fenestration industry, researched and kept up to date for over thirty years.


WindowBASE covers window and door installers, fabricators and sealed unit manufacturers across the UK. Every record is researched by our own team, who contact each company directly to confirm what is held, and the databases are updated continuously.


Subscribers reach them through an online platform where they build a selection against the criteria that matter to them, whether that is region, company size, materials, systems or the products a company makes, then work those prospects or export them.